Shipping Information
- Special order or custom made items will not ship immediately.
- It takes 10-15 working days to manufacture custom slings.
- It takes 4 to 6 weeks to manufacture cushions and Homecrest replacement slings and cushion
We do not stock these items. They are manufactured to your exact specifications. Choosing a faster ship method does not mean these products will be available any faster. It only means it will ship faster when they are done.
SHIPPING WITHIN THE US
We routinely ship UPS unless USPS is the only option for your shipping address. UPS rates are charged. Orders to PO Box, Hawaii, Alaska, FPO & Puerto Rican addresses are shipped via USPS Priority Mail. (THE APPROPRIATE SHIPPING CHARGES WILL BE ADDED TO YOUR ORDER.) UPS delivery is Business Day -- Monday thru Friday. Weekends and holidays are not considered in estimated transit times. If you have requested expedited shipping, please be advised that this will not increase the time necessary to manufacture and or process your order.
CANADIAN ORDERS
We have started shipping to Canada again but once an order is placed, we will contact you with shipping options and pricing by phone. We have found that there are some pretty severe charges placed on shipping from the US to Canada. We have had customers receive packages from us along with a nasty surprise in the form of additional shipping charges. We need some additional information from you to manage these shipping issues and to arrange a more cost effective delivery.
INTERNATIONAL ORDERS
We do not ship international orders unless special arraignments are made through the chaircarepatio.com shipping manager.