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Contact Chair Care Patio
Contact Us
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JULY HOURS
Monday-Friday 8-4pm
Saturday July 11th 9-12
Saturday July 25th 9-12
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AUGUST HOURS
Monday-Friday 8-4pm
Saturday August 8th 9-12
Saturday August 22nd 9-12 |
At ChairCarePatio.com our goal is to provide the best customer service possible. We are a small shop with a limited number of people answering phones, taking care of walk in customers and responding to email. During peak season there are not enough hours in the day to respond to every email and request for information we receive.
Before you write, please take a look at our FAQ (Frequently Asked Questions) page to see if we have already have provided an answer to your question. If we do not reply to your email, you may find your answer in the Frequently Asked Questions section of our website. If you are checking on an order please be patient. We are filling orders as fast as we can.
Use the form below to send us a message
IF YOU NEED TO CANCEL AN ORDER – Call us at 1-866-638-6416
IF YOU NEED TO CHANGE YOUR ORDER – Call us at 1-866-638-6416
All other communications can be sent to us via the email form above. We will try to respond as soon as possible.
PHONE NUMBER:
- Our phone number is 1-866-638-6416.
- We are in the office to answer your questions M-F 9 am to 4 pm Central time.
- We are located in Dallas, Texas.
- We do not answer the phone or emails on the weekends.
NO PHONE ORDERS PLEASE! PLACE YOUR ORDER ON THE WEBSITE!!!! Only on rare occasions do we accept phone in orders (with the exception of Homecrest orders.) Please note that all orders, placed by phone, are entered via the internet and all credit card information is processed online as well.
WE DO NOT TAKE HAND WRITTEN ORDERS. Phone orders are exception items and will delay the shipment of your order. The website is automated and shipments are processed more quickly when placed online. If you are having trouble with the website, you are welcome to call and we will assist you on how to place your order online.
ORDER STATUS: If you are checking on the status of an order, please send an email. Please try not to call as we are overwhelmed with calls at this time of the year. Email us using the form below. We will try to get you the status by the end of the day or the following day. WE DO NOT PROVIDE ORDER STATUS ON THE WEEKENDS.
APPROXIMATE SHIP TIMES FOR ORDERS
- Parts orders usually ship within 3-5 working days from the date you place your order plus ship time.
- Custom Made Sling orders are shipping within 10-15 working days from the date you placed the order PLUS SHIP TIME!
- Custom cushion orders, Homecrest sling and cushion orders and custom umbrella orders are shipping in 4-6 weeks from the date you placed your order, plus ship time.
- Choosing a faster ship method does not mean these products will be available any faster. It only means it will ship faster when they are done so please be patient.
If you are in the Dallas/Fort Worth area then please, visit our showroom. Chair Care Patio is open Monday through Friday from 8-4pm throughout the year.
SPECIAL JULY 4th HOLIDAY HOURS
Friday July 3rd 8am – 1pm
Saturday July 4th - CLOSED
*2009 Spring and Summer hours*
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*March 2009
*Monday-Friday 8-4pm*
*Every Saturday 9-12. |
*May 2009*
Monday-Friday 8-4pm
Every Saturday 9-12. |
*July 2009 *
Monday-Friday 8-4pm
Saturday July 11th 9-12
Saturday July 25th 9-12 |
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*April 2009*
Monday-Friday 8-4pm
Every Saturday 9-12. |
*June 2009*
Monday-Friday 8-4pm
Every Saturday 9-12. |
*August 2009*
Monday-Friday 8-4pm
Saturday August 8th 9-12
Saturday August 22nd 9-12 |
*Beginning September 2009 - February 2010*
Monday-Friday 8-4pm, We will be closed on Saturdays.
In March of 2010 we will resume Saturday hours.
We are located at:
Chair Care Patio
8700 Sovereign Row
Dallas, TX 75247
Phone: 866-638-6416
FAX: 214-638-6756
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GENERAL STATEMENT OF LIABILITY
While we provide information for do-it-yourself patio furniture repair, installation of slings and installation of vinyl strap, these operations are not without risk. Injury may occur during an installation or furniture may be damaged in the process. We are not responsible or liable for damages that may be sustained to persons or property during an installation. For this reason we recommend professional installation as the best option when at all possible. While care has been taken in the preparation of the information contained in this web site, Advanced Refinishing, Inc. and its subsidiaries ChairCarePatio.com, Patioslingexpress.com and Custompowdercoating.com does not and cannot guarantee its accuracy. Anyone accessing this information does so at their own risk. It will be assumed that access indemnifies Advanced Refinishing, Inc. and its subsidiaries from any and all injury or damage arising from such use.
Copyright 2008© Advanced Refinishing, Inc. All rights reserved. Copies of information on this Web site may be printed for personal use only. No part of the ChairCarePatio.com web site may be reproduced or reused for any other purpose without prior written permission of Advanced Refinishing, Inc.
®Homecrest, is a registered trademark of the Homecrest Outdoor Living, LLC Company. Advanced Refinishing, Inc. and its subsidiaries have no affiliation with Homecrest, Homecrest Industries, or Homecrest Outdoor Living, LLC. All Homecrest style slings and Homecrest style cushions are manufactured by Chair Care Patio at our Dallas, Texas facility.
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