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Patio Slings - Outdoor Cushions - Vinyl Strapping - Patio Furniture Parts & More!  
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Please place all of your orders online. We are a small company and would appreciate it very much if you would place your orders online. Our website is safe and secure. We do not take hand written orders. All orders are processed through the website.

We answer the phone and are open for business during the following hours:

CENTRAL TIME
Monday-Thursday 8 to 4
Friday 8-3t
We be open on August 13th and 27th from 9-12
After that we will be closed on Saturdays until next March.


Click Here to Write To Us (We only accept orders online).
Click Here to Call Us (We do not take orders over the phone).
Click Here for Our Dallas, Texas Store Hours
Click Here to View the Map of Our Dallas Location
Click Here for Our Mailing Address
Click Here if You Are Checking On an Order

 

At ChairCarePatio.com our goal is to provide the best customer service possible. We are a small shop with a limited number of people answering phones, taking care of walk in customers and responding to email. During peak season there are not enough hours in the day to respond to every email and request for information we receive.

Before you write or call, please take a look at our FAQ (Frequently Asked Questions) page to see if we have already have provided an answer to your question. If we do not reply to your email, you may find your answer in the Frequently Asked Questions section of our website. If you are checking on an order please be patient. We are filling orders as fast as we can.

Use the form below to send us a message

*First Name:
*Last Name:
*Email Address:
*Subject:
Order Number:
*Message:



IF YOU NEED TO CANCEL AN ORDER
Call us at 1-866-638-6416

IF YOU NEED TO CHANGE YOUR ORDER
Call us at 1-866-638-6416

PHONE NUMBER:
Our phone number is 1-866-638-6416.

We are in the office to answer your questions
Monday-Thursday 8 AM to 4 PM CST
Friday from 8 AM to 3 PM CST.
We be open on August 13th and 27th from 9-12
After that we will be closed on Saturdays until next March.

Saturday hours will be posted after March 2012.

We are located in Dallas, Texas.

We do not answer the phone or emails on the weekends.

NO PHONE ORDERS PLEASE! PLACE YOUR ORDER ON THE WEBSITE!!!! Only on rare occasions do we accept phone in orders (with the exception of Homecrest orders.) Please note that all orders, placed by phone, are entered via the internet and all credit card information is processed online as well.

WE DO NOT TAKE HAND WRITTEN ORDERS. Phone orders are exception items and will delay the shipment of your order. The website is automated and shipments are processed more quickly when placed online. If you are having trouble with the website, you are welcome to call and we will assist you on how to place your order online.

ORDER STATUS: If you are checking on the status of an order, please send an email. Please try not to call as we are overwhelmed with calls at this time of the year. Email us using the form below. We will try to get you the status by the end of the day or the following day.

WE DO NOT PROVIDE ORDER STATUS ON THE WEEKENDS.

APPROXIMATE SHIPPING AND PRODUCTION TIMES

Vinyl Strap & Parts Orders – 2-3 days PLUS ship time
Custom Replacement Sling Orders – 10-15 working days PLUS ship time
Custom Cushion, Seat Pad & Pillow Orders – 4 to 8 weeks PLUS ship time
Homecrest Sling & Cushion Orders – 4 to 8 weeks PLUS ship time

We are located at:
Chair Care Patio
8700 Sovereign Row
Dallas, TX  75247
Phone: 866-638-6416
FAX: 214-638-6756
MINI SHOPPING CART
Sub Total: $0.00

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